From on-the-go claims filing to custom policy management options, at Esurance we’re constantly working to make car insurance smarter and easier. But in spite of our dot-com heritage and tech-savvy ways, we’re still a company comprised of living, breathing, claims-handling, customer-helping people.

And we’d like you to meet a few of them.

Meet Esurance: Derek M.

Through Meet Esurance, we’re introducing you — and the rest of the world — to a few of our employees who help make things happen around here. This month, we’re pleased to introduce Derek, a licensed customer service rep in Sioux Falls, South Dakota.

Take a minute or 2 to watch Derek’s story and get to know one of the friendly experts who are always at your service. (And check our Facebook page next month to meet another Esurance employee.)

Esurance expert. Ben Affleck look-alike. Customer service superstar … Meet Derek M.

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Meet Erin H.

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about Heidi

Heidi brings 12 years’ experience to her role as Esurance’s associate creative director. Writer, editor, and all around wordsy, she was content when content wasn’t cool. Also, she likes old-school country.