Meet Esurance: Erin H.

As a company “born online,” we give a lot of attention to the technology that goes into creating a super-easy car insurance experience. But we can’t survive on technology alone. That’s why we have more than 2,000 living, breathing humans in addition to all that fancy tech — humans who handle your claims, answer your phone calls 24/7, and keep everything running smoothly so we can be the friendly, reliable company you trust for car insurance.

Still, it’s nice to know the people you’re dealing with. So we put together the Meet Esurance program, giving you a chance to meet a few of them. This month, we’re pleased to introduce Erin H., a customer service rep in Sioux Falls, South Dakota, and a mother of 2.

Take a moment to watch Erin’s story and find out why she gets to wear her fuzzy slippers to work. (And check our Facebook page next month to meet another Esurance associate.)

Knowledgeable, patient, and just plain helpful … meet Erin H.

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Meet Derek M.

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about Jessica

During her time as senior copywriter at Esurance, Jessica wrote about everything from automotive trends to insurance tips to driving dogs (it’s a thing!). In her free time, you can find Jessica hiking with her dog (who cannot drive), devouring a good mystery, or very slowly learning Spanish.